A prototype built with their managing director. A live platform for every office.
Stop Renting Group helps renters become first home owners, with offices across Australia. Their managing director built the first prototype of a buyer savings portal with us. We turned it into a full platform for every office, connected it to their CRM, trained the team, wrote an AI use policy and launched it in September.
What does Stop Renting Group do?
They help people who are renting get into a home of their own. A buyer joins the program, sets a savings plan with a consultant, and works toward a deposit with coaching and broker check-ins along the way, then builds their first home.
The founders bring decades of building industry experience. The hard part of a program like this is the year in the middle, when a buyer has to keep saving fortnight after fortnight while life gets in the way. Between check-ins it was hard to see who was quietly falling behind, and keeping everyone moving took a lot of manual follow-up.
How did the platform start?
With a prototype. The group's managing director built the first version of a buyer savings portal with us. It showed exactly what the business wanted, proved the idea to the people who mattered, and made the full build quick to scope.
We took it from there. Using AI-assisted development, we built the full platform and had it live on their own web address in a matter of weeks.
What does the platform do for buyers?
It turns a year of saving into a fortnightly habit. Each buyer gets their own account showing their goal, what they have saved, and whether they are ahead or behind. If they slip, it shows the amount per fortnight that catches them up.
- A short setup: why they are doing it, their goals, and a photo board of the home they want
- A dashboard with savings against goal, ahead or behind, the catch-up amount, what renting is costing them, and their streak
- A quick fortnightly savings update, prompted by a text message that morning and a reminder that evening if it has not been done
- A calendar of the year ahead, with every fortnightly check-in, coaching call and broker check-in mapped out
- A simple budget guide, the things to avoid while saving for a home loan, and a refer-a-friend page
What does the team see?
Every buyer, sorted by who needs help. The consultant dashboard groups buyers into on track, behind and gone quiet, and a strike system texts the consultant when someone misses fortnights in a row. Consultants only ever see their own buyers, and the group's admins see everyone.
It all runs off the CRM the team already uses. Adding one tag to a contact creates the buyer's account and sends their welcome email straight away. Contacts, consultant assignments and text messages run through it, and appointments sync both ways. Referrals are tracked by office, each with its own referral page.
What did it achieve?
The platform launched in September across the group. Every buyer now knows where they stand each fortnight, and every consultant can see who needs a call before the buyer drifts.
The follow-up load changed too. Instead of chasing every buyer every fortnight, a consultant can make one monthly call with the buyer's tracker in front of them. Alongside the launch we trained the team on the platform and wrote an AI use policy, with guidance on using AI safely in their own day-to-day work. We are not claiming results the platform has not had time to produce. A savings program proves itself over a year, not a week.
There is more on this kind of work in custom development and corporate AI training.
AI for home ownership and property programs in Australia
Any business that guides customers through a long journey, home ownership programs, brokers, coaches, training providers, has the same challenge: customers drift between check-ins and the team finds out late. Software that tracks progress and prompts both sides closes that gap.
Where AI usually fits
Often it fits in how the software is built, not inside it. AI-assisted development lets a business go from an idea to a working platform much faster than a traditional build. Day to day, AI helps the team with drafting messages, summarising client notes and preparing for calls, while the platform itself does the tracking and reminding.
What to know before you start
Be careful with financial and personal data. Under the Australian Privacy Principles you need to know what you collect, where it is stored and who can see it. Limit each person's access to the clients they look after, and think twice before sending client data to an outside AI service.
Keep a person in charge. Anything that touches a client's money or plans should be set and reviewed by someone qualified, with software supporting them rather than deciding for them. Write a simple AI use policy so the team knows what is fine and what is not.
Connect what you already have. A platform that runs off your existing CRM means no double entry and no new system for the team to learn. If you want help working out where to start, the AI audit maps the opportunities in your own business.
Common questions
Does the Stop Renting Group platform use AI?
Not inside the app. No AI model makes decisions about buyers, and buyer data is not sent to an outside AI service. AI shaped how it was made: their managing director built the first prototype with us, and we used AI-assisted development to build and launch the full platform in a matter of weeks.
Is the platform giving financial advice?
No. Each buyer's savings plan is set with their consultant. The platform tracks progress against that plan, shows where things stand and prompts the buyer to keep going, and a person stays involved the whole way.
What happens if a buyer falls behind?
Their dashboard shows the catch-up amount per fortnight straight away. On the team side, the buyer moves into the behind group, and missed fortnights in a row send a text message to their consultant so they can step in early.
Who can see a buyer's information?
The buyer sees only their own account. Consultants see only the buyers assigned to them, which is enforced in the database itself, and the group's admins see everyone.
Updated 1 November 2026
More of our work
Customers drifting between check-ins?
If your business guides people through a months-long journey, a platform can keep every one of them on track and show your team who needs help before they ask. Tell us how your program works today, in plain language, with no pitch.